Heavy snow paralyzes Istanbul airports and national carrier Turkish Airlines canceled more than 650 flights. Turkish Airlines is a member of Star Alliance.
It appears this usually great airline is clearly not equipped to handle an emergency situation.
Ribuan penumpang yang terdampar merasa ditinggal sendirian oleh Turkish Airlines lagi.
The award winning 4-star airline with a mostly great reputation seems to be failing again. This time due to bad weather and snow storms in Istanbul
Ratusan penerbangan dibatalkan hari Minggu, tetapi Turkish Airlines masih menjual tiket untuk penerbangan yang dibatalkan.
Penumpang yang frustrasi tidak dapat menghubungi siapa pun di maskapai untuk menemukan solusi atas status terdampar mereka.
Berikut beberapa pertanyaan dan komentar yang diposting ke Twitter:
@TurkishAirlines- If you’ve had flights fly out today to Istanbul why haven’t you rebooked me? My flight was on 7/1/17 which got canceled.
@TurkishAirlines- Wish you the best. I talked to the hotel here and they said passengers are finding their own way home since TA is not doing anything.
@TurkishAirlines- It is being told that Turkish Airlines does not have a pilot to fly TK 720 today.
@TurkiAirlines flight tk1857 to Madrid tomorrow was canceled. still no new flight. How to proceed?
